Walkin for Freshers as Technical Support Associate

Job Type: BPO/KPO, Technical Support Executives
Company:
Qualification(s): ,
Location(s):

Experience: Freshers

Functional Area: BPO/KPO/Customer Support

Role: Technical Support Associate

Company: Css Corp Pvt Ltd.

Required Skills:
* Good in Communication & verbal Skills
* Good in Analytic Skills.
* Basic understanding of computer networks
* Ability to diagnosis and repair basic issues in the Windows and/or Mac OS environment
* Providing excellent customer service support to customers during every single interaction.
Desired Applicant Profile:
* Comfortable working in 24*7 Shift.
* Ready to handle the International calls without hesitation.
* Taking with client system on remote and resolving the issue
* Escalation and reproduction of technical issues for the development team
* Troubleshooting Hardware / Networking/OS related queries of our global customers Over Phone which involves working in different time zones

Additional Details:
–> This is a direct walkin,Contact Person – Rajesh
–> Work Location: Ambattur/ Perungalathur Chennai
–> Walkin Timings : 11:00 A.m till 5 P.M
–> Walkin Address:
Css Corp Pvt Ltd.
No.32A Ground Floor,
Ambit IT Park , Ambit Park Road,
Ambattur Industrial Estate,
Chennai, Tamil Nadu 600058


Company Profile:
Css Corp Pvt Ltd.
We are a rapidly evolving global technology company, with over 5,500 technology professionals across 16 global centers. We provide IT services and technology support solutions for over 140 clients, including Fortune 1000 companies, that count on our expertise.

As a new age company, we harness the power of automation, analytics and digital technologies to help our clients address specific customer engagement needs. We act as a catalyst for growth by enabling enterprises transform from traditional models to new age service models and help them identify new revenue streams. From IT operations to tech support, cloud and digital customer engagement, through application modernization and testing, we have built our reputation on delivering stellar customer experiences.

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