Requirement for Freshers as System Engineers

Job Type: IT/SOFTWARE, System Engineer
Qualification(s): ,

Experience: Freshers

Functional Area: IT-Software/Software Services

Role: System Engineer

Company: NTT Data

Required Skills:

* Good in Communication Skills
* Strong analytical and problem solving skills
* Skills in Install, upgrade, support and troubleshoot for printers, computer hardware
* Strong in supporting will co-ordinate with other teams.
* Knowledge on monitoring, operating, managing, troubleshooting and restoring to service Desktops.
* Skills in Install, upgrade, support and troubleshoot all desktop related applications.

Desired Applicant Profile:

* Acknowledge and resolve the Incident/Service request as per resolution SLAs
* To assign the Incidents to the relevant Groups if beyond desktop scope.
* Follow all Processes required for an Incident (Incident Creation Process, Escalation matrix)
* Support to end users’ desktop computer resources, including provisioning, de-provisioning
* Support to the computer and its peripherals, Mobile devices, operating system software, Electronic software distribution including patching and upgrades.
* Support for laptops, printers, scanners and peripheral equipment such as keyboards and pointing devices (mice) and coordination with vendor
* Desktop hardware and software asset management
* Application packaging and deployment via SCCM 2007/2012 is must
* Thorough knowledge on windows desktop OS including XP, 7, 8 and 10
* Knowledge on Citrix XenDesktop
* Requesting and coordinating with vendor for support.
* Diagnose and quickly resolve a wide range of Clinical applications.
* Maintain adequate knowledge of operating systems and application software used to provide a high level of support.
* Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures.
Additional Details:
Click here for Register & Apply

Company Profile:
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industry expertise around a comprehensive portfolio of infrastructure, applications and business process services.

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