SkyPro Technologies Hiring Fresher Support Engineers

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Job Type:
Qualification(s): ,
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Experience: Freshers

Functional Area: IT/Software/Desk/Support

Role: Support Engineer

Company: SkyPro Technologies

Roles & Responsibilities:
* Good in Communication & Verbal Skills
* Good in Analytical Skills
* Route service requests to the appropriate teams
* Provide first level support for end user issues pertaining to desktop/laptops, OS, client applications as agreed in scope
* Escalate incidents / tickets which are going beyond the service levels
* Escalate incidents pertaining to Suppliers non-performance or delays
* Escalate issues pertaining to users non-availability or non-cooperation
* Maintenance of SLA matrix, severity and categorization matrix

Additional Details:

–> Interested candidates can forward their Resume to : vijay@skyprotechnologies.com

Company Profile:
SkyPro Technologies Pvt Ltd.
SkyPro Technologies vision is to strive to be leaders in the field of Information Technology and enabled services sectors, through our relentless efforts to provide Quality Solutions to our customers through knowledge excellence, ethical business practices and sustained growth.Through commitment to Customers, Stake Holders, Employees and the Industry that we operate in, Our Mission is to Provide Services that exceeds our customers’ expectations.Contribute to forward-looking transformation of society through innovative solutions.Achieve sustained growth with progressive business values.Promote and nurture right skills to increase the employability of young talents.

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